All users must complete a Par Q before training. Ask an instructor if you have not completed a Par Q and they will help you.
Abusive behaviour towards instructors or other users will not be tolerated, and you may be asked to leave.
Respect all users and treat others as you would like to be treated.
Train respectfully. We are all on the same team at HCA. We train hard but we train with control. If people get hurt you have less training partners and you don’t improve. If you want to fight, speak with your instructor about upcoming events, competitions or inter-clubs. Training sessions are not the place to come to fight!
BE ON TIME! you should turn up at least 5 mins before the class starts. Turning up late can be disruptive for the instructor and other particpants.
No footwear to be worn on the mats at any time.
No bare feet off of the mats.
No bags, coats or personal belongings to be left in the gym, please use the changing rooms.
Remove all jewellery and watches before stepping on to the mats.
Ensure that you have the correct equipment for each class. Speak to an instructor if you are unsure.
When taking part in Muay Thai sparring sessions you MUST wear a gum shield.
HYGIENE
Personal Hygiene is essential in any martial arts gym to avoid the transfer of skin diseases, illnesses and for everyones comfort. If the instructors feel that you are not complying with the hygiene rules then you may be asked to stop training.
Do not train if you are sick. Passing on coughs, colds and illness to training partners is not acceptable.
Do not train if you have any new unidentified rashes or skin markings. Ringworm, staph, impetigo and other skin irritations can spread like wild fire through a gym.
Keep finger and toe nails clipped or trimmed.
Wash your kit in between every session. Do not turn up to train with dirty, sweaty, smelly kit.
Shower before class. Do not turn up dirty and smelly straight from work. Would you want to train with a dirty, smelly training partner?
When training BJJ you need to wear a T shirt or rash guard for both Gi and no Gi sessions.
Personal Training - Terms & conditions:
1. Block Booking Expiry
All personal training block bookings are valid for three months from the date of purchase, unless your trainer confirms a different time period in writing. Any sessions not used within this timeframe will automatically expire and cannot be refunded, transferred, or carried over. In exceptional circumstances (e.g. illness or injury), your trainer may, at their discretion, offer a short extension.
2. Cancellations and Rescheduling
We require at least 24 hours’ notice for any session cancellations or reschedules.
Cancellations made with less than 24 hours’ notice will result in the full session being charged.
Repeated cancellations may result in future bookings being refused.
This policy ensures fairness and allows trainers to manage their schedules effectively.
3. Refunds and Transfers
Payments for personal training sessions or block bookings are non-refundable and non-transferable. Refunds are only considered in exceptional circumstances and at the discretion of management. Sessions cannot be transferred to another person or trainer.
4. Lateness Policy
If you arrive late for your session, the time lost cannot be made up. Your session will end at the scheduled time to avoid impacting other clients. If your trainer is late, you will always receive the full session time.
5. Liability Disclaimer
While every effort is made to ensure your safety, clients participate in training sessions at their own risk. Neither the trainer nor [Business Name] will be held liable for any injuries, losses, or damages incurred during training, except in cases of proven negligence.
Please note that while these terms outline our standard policies, certain details — such as session expiry dates, cancellation flexibility, or extensions — may vary slightly between personal trainers. Any exceptions or alternative arrangements will be discussed and confirmed directly with your trainer at the time of booking.